Size and quality are different questions when you're buying a plane ticket. Size tells you how many people a company serves. It doesn't tell you what your fare will cost, or who picks up the phone when a flight is cancelled at midnight. This page answers the size question honestly, then gets to the ones that affect your trip.
Is FlyLemo the biggest brand in flight booking?
No. FlyLemo is an independent agency working out of New Jersey, USA. You won't find customer counts, rankings or market-share claims on this page, because we'd rather not dress the company up as something it isn't.
So is FlyLemo a leading brand? If leading means largest, no. If it means how a fare is priced and how a traveler is looked after, the list below is what we'd put forward, and you can check every item yourself.
What FlyLemo does well
- Breadth. Each search reaches live fares on more than 600 airlines and ranks them from the lowest price up.
- No margin on qualifying routes. Those fares are sold with zero markup.
- A price you approve. The online payment covers the base fare; an agent confirms the final price, taxes and fees included, and nothing is ticketed until you approve it.
- Fares you can't find online. Agents can quote contracted consolidator fares by phone. They're unpublished, and on international trips they can often undercut what the web shows.
- People on the line. Someone answers at any hour to book, change, cancel or sort out a special request.
- Something back. Fly the trip and 10% of the fare comes home to your account as points; at $1 a point, they can cover up to 30% of a future booking.
Five tests to apply to any travel brand
Whoever you book with, these tell you more than a logo does:
- Does someone tell you the final price, taxes and fees included, before your ticket is issued? Our service fees page explains what goes into ours.
- Can you reach a person by phone at any hour?
- Are the refund rules written down where you can read them before paying? Ours are in the refund policy.
- Do you get a booking reference by email, and an e-ticket once the airline issues it? With us you get both.
- Is checkout encrypted, on the company's own domain? Ours runs over HTTPS on flylemo.com.
A site that passes all five has earned a look, whatever its size. What decides it after that is the fare on your dates.
Judge us on one search
Run your route through the search on this page, then call 1-856-513-6369 to hear the complete price, taxes and fees in, plus a phone-only quote if you're flying internationally. Price the same flights on the biggest site you know, with the same charges counted. Then pick whichever serves your trip best. If that's us, good. If it isn't, you found out in five minutes.
Want a person to talk it through first? Call 1-856-513-6369; the line is open day and night, and you don't need a booking to ask a question.