Asking whether a travel site is legit before you pay is the right instinct. Here is what FlyLemo is, the checks you can run in a few minutes, and what to do if something ever looks wrong.
Is FlyLemo legit? Facts you can check
- FlyLemo is an independent travel agency in New Jersey, USA.
- Online, we take bookings only at flylemo.com, our official website.
- Checkout runs over HTTPS, so your payment details are encrypted in transit.
- The online payment at booking is the base fare. Taxes and fees are added, and the ticket isn't issued until you've approved the final price an agent gives you; the service fees page explains the charges.
- Our phone line, 1-856-513-6369, is answered by real people 24/7.
- Our refund policy and terms are published on the site for you to read before you pay.
Is FlyLemo safe to book with?
Safety mostly comes down to where you pay and whether you can reach someone. Pay only on the checkout at flylemo.com, with the padlock showing, and never in reply to a message or on a page with a different address. If you're unsure about anything, call before you pay. You don't need a booking to talk to an agent.
The same goes after booking: changes and cancellations run through that same line, at any hour.
FlyLemo reviews: what they can and can't tell you
You won't find quotes or star ratings on this page. We'd rather give you checks you can run than ask you to trust a handful of hand-picked comments.
If you read reviews elsewhere, look for detail: the route, the date, and how a change or refund was actually handled. Recent, specific accounts tell you more than a score does. A review that just calls a site great or terrible tells you little; one that says what went wrong and what happened next tells you a lot. Then back them up with the checks below, which don't depend on anyone's opinion.
Five checks that don't rely on reviews
- Call first. Dial 1-856-513-6369 and ask about the fare you're looking at and the full price with taxes and fees. A real person answers, whatever the hour.
- Read the rules. Check the refund policy before paying, so you know how cancellations work.
- Keep your confirmation. The email you get after booking carries your booking reference; hold on to it.
- Check the ticket with the airline. Once the airline issues your e-ticket and PNR, you can look the booking up with the airline itself.
- Manage it yourself. Log in to My Trips to view and manage the booking online.
If something looks wrong
Call 1-856-513-6369 with your booking reference, or use the contact page. If anyone wants payment for a FlyLemo trip through any other site, don't send it; check with us first.
It also helps to note who you spoke to and when, so any follow-up is quicker.
When you're satisfied, search your route on this page, or ask an agent to price it for you, including any phone-only fares that aren't published online.